Terms & Conditions
Welcome to Chlokailash. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before booking.
1. Booking & Payments
- A booking is considered confirmed only upon receipt of full or partial payment as specified during the reservation process.
- Prices are subject to change without prior notice until the booking is confirmed.
- Chlokailash reserves the right to refuse or cancel bookings at our discretion.
2. Cancellations & Refunds
- Cancellations and refunds are subject to our Refund & Cancellation Policy.
- Any request for cancellation must be submitted via email to info@chlokailash.com.
- Transaction charges and payment gateway fees are non-refundable.
3. Changes to Itinerary or Services
- Chlokailash reserves the right to modify or cancel any part of the itinerary or services due to weather, safety concerns, natural calamities, low participation, or other unforeseen circumstances.
- In such cases, we will make reasonable efforts to provide suitable alternatives. However, refunds will not be issued for minor changes.
4. Participant Responsibility
- Participants are responsible for ensuring they are physically and mentally fit to join the retreat/tour.
- You must follow instructions from guides or facilitators at all times for your safety.
- Chlokailash is not liable for any loss, injury, or damage caused due to negligence or non-compliance with instructions.
5. Travel Insurance
- We strongly recommend that all participants purchase travel insurance to cover trip cancellation, medical expenses, personal accident, and baggage loss.
6. Use of Website
- All content, images, and materials on this website are owned or licensed by Chlokailash and are protected by copyright laws.
- You may not reproduce, distribute, or use our content for commercial purposes without our written permission.
7. Privacy
- We value your privacy. Personal information collected during booking or browsing will be handled in accordance with our Privacy Policy.
8. Limitation of Liability
- Chlokailash is not liable for delays, losses, injuries, or damages resulting from factors beyond our control, including but not limited to acts of God, government restrictions, or third-party failures.
9. Governing Law
- These terms are governed by the laws of [Insert Your State or Jurisdiction – e.g., Maharashtra, India]. Any disputes will be subject to the exclusive jurisdiction of the courts located therein.
10. Policy Updates
- We may revise these Terms & Conditions from time to time. The latest version will always be available on our website.